Invitation & Points Rules
Effective date: 2026-10-10
These rules apply to the "Invite friends", "My points" and "Redeem code" features of the Are U OK (心连心) App. The numbers below are the current settings and may be adjusted by the Developer; the values shown in the App prevail. Adjustments do not affect points already credited. This English version is a translation for reference only; the Chinese version prevails.
1. Inviting friends
- Every user has a personal invite code (8 letters and digits) that can be copied, shared or shown as a QR code under "Settings → Invite friends → My invites".
- A new user may enter an invite code when signing up, or once within 72 hours after signing up under "Settings → Invite friends → My invites". It cannot be changed afterwards. You cannot use your own code, and each account can have only one inviter.
- Each invite code can be used by at most 5 new users.
- An invited user "qualifies" after meeting all of the following: (1) the account has a verified email, phone number or HUAWEI ID; (2) within 14 days after signing up, the user checks in on at least 2 different days (Beijing time); (3) the account is in good standing and has not been disabled or deleted.
- After the invited user qualifies, the inviter can tap "Claim" on the Invite friends page to receive 300 points (must be claimed within 90 days of qualifying; each user can claim at most 5 invitation rewards in total), and the invited user automatically receives a 100-point welcome bonus.
- To prevent abuse, suspicious invitations (for example, inviter and invitee on the same network or device, many sign-ups from the same network range for one inviter, or disposable email addresses) are reviewed manually and shown as "Under review". Rewards obtained by cheating will not be granted, granted rewards may be revoked, and the related accounts' invitation rights may be frozen.
- After the invitation campaign is turned off, new invite codes can no longer be entered; rewards that have already qualified can still be claimed while the points feature is available.
2. Points
- Points can be earned through invitation rewards, welcome bonuses, redeem codes and promotions. Balance and history are under "Settings → My points".
- Points are valid for 365 days from the day they are earned; unused points expire automatically. Points that expire soonest are used first.
- Value: 100 points = CNY 1. Points can be used to pay part of the price when purchasing a membership, up to 10% of the product price per order. Point deduction only applies to one-time membership products marked as eligible in the App (auto-renewing subscriptions are not eligible), as shown on the purchase page. Until point deduction becomes available, points can only be accumulated.
- Points cannot be exchanged for cash, transferred or given to others, and bear no interest. If an order paid partly with points is refunded, the points are returned to your account.
- When an account is deleted, its points are cleared and cannot be restored.
3. Redeem codes
- Redeem codes are issued by the Developer through promotions and can be entered under "Settings → Redeem code". Rewards are membership time or points, as described for each code.
- Each code has a usage limit and validity period, and each user can redeem a limited number of times per campaign. Successful redemptions cannot be undone.
- After several incorrect attempts, redemption is temporarily blocked for 1 hour.
- Membership time from redeem codes is added on top of any existing promotional membership. Redeem codes cannot be exchanged for cash.
4. Other
- If points or rewards are obtained by improper means (including but not limited to bulk registration, cheating software, false identities or exploiting system flaws), the Developer may cancel the rewards and take restrictive measures.
- These rules form part of the Terms of Service. Questions: aruokok@163.com.